Goa Online - Refund

FAQ

Please Note!!!

1. NOC from Sanitation point of view for proposed construction service 2. NOC from Sanitation point of view for occupancy certificate service 3. Order for water/electricity connection and Sanitary convenience service will be down for maintenance from 04-Sep-2026 06:00 PM IST to 08-Sep-2026 10:00 PM IST. Inconvenience is regretted.

Please Note!!!

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FAQ All Services Track Status
Phone: +91-8882988000 09.30 AM to 01.15 PM - 02.15 PM to 05.45 PM [Mon-Fri] (Excluding public holidays)
Send email to: services[dot]goa[at]gov[dot]in
For IT and Startup policy related queries kindly contact: 18002335060
For DDSSY Card related queries kindly contact: +91-8882988000 [9:45AM-5:30PM]
For Smart Labour Card related queries kindly contact: +91 9607949990 [9:45AM-5:30PM]
For Statistics Proforma as per Form XI related queries kindly contact: 8882-254-254 Ext. 31(North)/ Ext. 32(South) Mon to Fri [10:00am to 5:30pm] or e-mail to tourism[at]goaelectronics[dot]co[dot]in

Refund / Cancellation Policy

The fees once paid will not be refunded for applications which are successfully submitted or for successful bill payment services.
The amount paid may be settled with the respective departments.
The loss on this account shall not be borne either by Government or by the Banks / Payment Gateways.
However automatic refund will be made for transactions which are not successful.

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