Goa Online, Government of Goa, India

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Phone: +91-8882988000 09.30 AM to 01.15 PM - 02.15 PM to 05.45 PM [Mon-Fri] (Excluding public holidays)
Send email to: services[dot]goa[at]gov[dot]in
For IT and Startup policy related queries kindly contact: 18002335060
For DDSSY Card related queries kindly contact: +91-8882988000 [9:45AM-5:30PM]
For Smart Labour Card related queries kindly contact: +91 9607949990 [9:45AM-5:30PM]
For Statistics Proforma as per Form XI related queries kindly contact: 8882-254-254 Ext. 31(North)/ Ext. 32(South) Mon to Fri [10:00am to 5:30pm] or e-mail to tourism[at]goaelectronics[dot]co[dot]in

Goa State Realtime Dashboard for G2B services

Note: Click department name to view District wise list

Last updated on: 14-May-2025 06:17:31 PM

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Kamdhenu Scheme Sudharit	15	194	2	2	1.50	1	2	200.00
Animal Registration for Pashupalan scheme	-	284	1	8	8	8	8	50.00
Dairy Equipment Scheme	-	183	1	1	1	1	1	50.00
Incentive under Perennial Fodder Cultivation	-	105	0	-	-	-	-	0.00
Incentive for Hydroponic Green Fodder Production	-	18	2	24	24	24	24	50.00
Incentive for Maize Seed	-	7	0	-	-	-	-	0.00
Scheme for Tribal & Scheduled Caste Families Dairy Kit	-	92	1	1	1	1	1	0.00
Gramshakti-Supply of Low Input Technology Poultry Birds to Rural Farmers(2018)	-	649	0	-	-	-	-	0.00
Varah Palan Scheme	-	33	0	-	-	-	-	0.00
Financial Assistance for Infrastructure of Poultry Farm(2018) Scheme	-	15	0	-	-	-	-	0.00
Gopal Ratna Award Scheme	-	53	0	-	-	-	-	0.00
Community Dairy Farming	-	27	1	14	14	14	14	500.00

Animal Husbandry & Veterinary Services

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Registration of Water-sports Vessels plying on the Beaches of Goa	-	688	275	37	13	1	399	3,143.64
Renewal of Water-sports Vessels plying on the Beaches of Goa	-	4696	4496	32	22	1	427	1,496.11

Captain of Ports

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Registration Cooperative societies	45	381	248	28	11.50	1	207	729.27

Cooperative Societies

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Application Under R&D Reimbursement Scheme	-	-	0	-	-	-	-
Land/Builtup Area Rebate Scheme	90	2	0	-	-	-	-
Lease Rental Subsidy Scheme	90	9	0	-	-	-	-
Capital Investment Subsidy Scheme	90	2	0	-	-	-	-
Registration & Stamp Duty Subsidy Scheme	90	1	0	-	-	-	-
Registration of Startup	21	336	260	119	90	1	903
Grant for incubation centers within educational institutes scheme	-	1	0	-	-	-	-
Interest Subsidy Reimbursement Scheme	-	4	2	493	493	345	641
Stamp Duty Reimbursement scheme	-	-	0	-	-	-	-
Trademark Reimbursement scheme	-	5	2	511	510.50	412	609
Technology Fellowship and Patent promotion scheme	-	-	0	-	-	-	-
Co Working Space/Incubators/Accelerators Subsidy scheme	-	42	13	417	380	169	761
Prior Approval on R&D Expenditure	-	1	0	-	-	-	-
Salary Reimbursement scheme	-	97	51	667	604	122	1355
Seed Capital scheme	-	88	32	320	339.50	108	662
Skill Development Promotion scheme	-	-	0	-	-	-	-
IPR Reimbursement scheme	-	9	1	278	278	278	278
Power Subsidy Scheme	90	4	0	-	-	-	-
Solar Power Subsidy Scheme	90	-	0	-	-	-	-
Internet Subsidy Scheme	90	16	0	-	-	-	-
Salary Subsidy Scheme	90	16	1	266	266	266	266
Campus Recruitment Assistance	90	2	0	-	-	-	-
Patent Filing Reimbursement Scheme	90	1	0	-	-	-	-
Quality Certificate Reimbursement Scheme	90	1	0	-	-	-	-
Market Support Scheme for Smaller Business Units(PRE APPROVAL)	90	-	0	-	-	-	-
Market Support Scheme for Smaller Business Units(REIMBURSEMENT)	90	-	0	-	-	-	-
Performance Linked Grant Scheme for Smaller Business Units	90	-	0	-	-	-	-
Interest Subsidy for Smaller Business Units	90	1	0	-	-	-	-
Lease Rental Rebate Scheme for Goan Diaspora	90	-	0	-	-	-	-
Capital Investment Subsidy Scheme for Goan Diaspora	90	-	0	-	-	-	-
Special Incentive Allowance Scheme	90	-	0	-	-	-	-
Certification Program for Goan IT Professionals	90	2	0	-	-	-	-
Employee Training Program for IT Units	90	-	0	-	-	-	-
Reimbursement of Expenses for Startups Operating from Leased/Privately Owned Premises scheme	-	51	20	639	551	109	1833
Skill Development Fee reimbursement scheme	-	-	0	-	-	-	-
Matching Grant scheme	-	-	0	-	-	-	-

Department of Information Technology, Electronics & Communications

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Financial Assistance for Purchase of Fisheries Requisites (Gill Net with Accessories)	-	463	310	139	98.50	1	563	0.00
Financial Assistance for the Purchase/Construction of New FRP/Wooden Craft for Traditional Fishermen	-	201	153	107	84	1	419	0.00

Directorate of Fisheries

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Wholesale Drug License Registration/Renewal	30	-	-	-	-	-
Retail Drug License (Pharmacy) Registration/Renewal	30	-	-	-	-	-
Drug Manufacturing License Registration/Renewal	30	-	-	-	-	-

Directorate of Food and Drugs Administration

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
NOC from Sanitation point of view for occupancy certificate	15	5337	3371	23	13	1	855	302.91
Order for water/electricity connection and Sanitary convenience	15	5107	2744	38	24	1	842	0.00
Licence for massage parlour/spa	45	58	0	-	-	-	-	0.00
Renewal of Licence for massage parlour/spa	45	-	0	-	-	-	-	0.00
Permit to operate ambulance van	15	8	1	105	105	105	105	4,000.00
Renewal of Permit to operate ambulance van	15	-	0	-	-	-	-	0.00
NOC from Sanitation point of view for establishment of commercial/industrial and other establishment	15	8533	4073	35	19	1	586	344.00
NOC from Sanitation point of view for proposed construction	15	10114	6304	23	14	1	863	291.83

Directorate of Health Services

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Scheme for the Welfare of Children in Need of Care and Protection	-	11	0	-	-	-	-
Grant in Aid Scheme to provide Financial Assistance to the Mahila Mandal /Womens Self Help Group -Swawlamban	-	14	0	-	-	-	-
Shelter Home for Women	-	14	0	-	-	-	-
Master Trainers Registration -Swawlamban Scheme	-	43	0	-	-	-	-
Financial Incentives to Mothers who deliver a Girl Child (MAMTA) Scheme	-	284	10	932	961.50	476	1187
Registration of child at child care institute	30	10	0	-	-	-	-
Internship Scheme for Students of Counselling,Psychology, Social work etc.	-	129	26	504	550.50	170	812
Griha Aadhar Scheme	-	143	0	-	-	-	-
Child Care Institute Monthly Report Submission	-	-	0	-	-	-	-

Directorate of Women and Child Development

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
New Electricity Connection High Tension	15	36	4	65	71	18	98	17,05,458.00
Load Change	40	19054	8662	9	7	1	30	904.96
New Electricity Connection High Tension Temporary	15	3	3	2	1	1	5	33,471.67
New Electricity Connection Low Tension Temporary	15	9461	9461	5	3	1	29	1,159.78
New Electricity Connection Low Tension	15	12493	10157	49	21	1	1289	1,713.21

Electricity

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Licence for Wholesale of IMFL/FL/CL	37	433	11274	48	32	1	302	1,99,259.09
Licence for Retail Sale of IMFL,CL & FL in Packed Bottles	37	4746	42998	102	37	1	1311	85,692.18
Licence for Retail Sale of IMFL,CL & Fl for Consumption	37	3229	40999	84	33	1	1155	1,08,613.34
Transfer of Ownership of Licences(Sale) (if owner is not alive)	37	3375	36000	434	313	4	1775	11,242.36
Other Excise Services	37	554533	300577	24	5	1	1592	2,44,502.50
Renewal of Licences	-	-	0	-	-	-	-	0.00

Excise

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Annual Returns	30	3872	4170	198	29	1	1820	0.00
Half Yearly Returns	30	4123	3939	285	153	1	2018	0.00
Annual returns of accidents and dangerous occurance	30	3626	3814	227	49	1	1470	0.00
Approval of Plans (Registered Factories)	90	602	313	232	193	8	1024	1,552.72
Approval of Plans (Unregistered Factories)	90	273	133	167	121	1	751	1,458.65
Registration & grant of factory license	21	192	117	149	79	2	937	1,44,610.08
Renewal of factory license	21	1374	1162	221	127.50	1	1826	1,54,564.82
Boiler registration application	30	87	49	55	35	1	286	6,673.47
Boiler Renewal Application	30	1114	1030	29	20	1	671	6,132.72
Amendment / Transfer of factory license	21	386	307	139	84	1	1021	19,244.56

Factories & Boilers

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Initial -N.O.C. for Occupation of Building over 15 meter in height from the ground	15	342	95	49	32	1	234	0.00
Initial -N.O.C. for Factories and Establishments, where electrical motor capacity exceeds 5 H.P. and above	15	120	30	80	69	1	266	0.00
Initial -NOC for Shipyards and Workshops	15	5	1	355	355	355	355	0.00
Initial -NOC for Tank Farm of Petroleum Products	15	2	0	-	-	-	-	0.00
Initial -NOC for POL dispensing outlet	15	8	3	26	33	1	44	0.00
Initial -NOC for Godown and Warehouses (High Hazard)	15	5	1	4	4	4	4	0.00
Initial -NOC for Godown and Warehouses (Moderate Hazard)	15	4	1	79	79	79	79	0.00
Initial -NOC for Godown and Warehouses (Low Hazard)	15	23	10	35	25.50	13	80	0.00
Initial -NOC for public places	15	22	4	162	61.50	17	507	0.00
Initial -NOC for Educational and Institutional places	15	61	21	47	50	1	131	0.00
Initial -NOC for Steam engines and boilers to construct any factory workshop	15	15	6	70	29	4	234	0.00
Initial -NOC for storage places of flammable and hazardous goods.	15	1	0	-	-	-	-	0.00
Initial -NOC for Hotel under 3 & 4 starred Category as per National Building Code of India 2005	15	10	1	187	187	187	187	0.00
Initial -NOC for Storing and/or selling of Fire Works more than 25 kgs. And up to 50 Kgs.	15	-	0	-	-	-	-	0.00
Initial -NOC for Storing and/or selling of Fire Works upto 25 kgs.	15	4	0	-	-	-	-	0.00
Initial -NOC for Flammable gas Godown/LPG Gas Godowns	15	1	1	29	29	29	29	0.00
Initial -NOC for Non-dangerous petroleum upto 8,000 ltrs. And LPG/LNG upto 300 kgs. for commercial activities	15	9	2	172	172	69	275	0.00
Initial -NOC for Non-dangerous petroleum upto 5,000 ltrs. And LPG/LNG upto 200 kgs. for commercial activities	15	4	0	-	-	-	-	0.00
Initial -NOC for Storage and use of LPG upto 50 kgs. for commercial activities.	15	10	0	-	-	-	-	0.00
Initial -NOC for Shops and Establishments falling under the jurisdiction of Village Panchayats	15	144	3	64	25	7	161	0.00
Initial -NOC for Shops and Establishments not covered by the Village Panchayat jurisdiction	15	79	10	19	10	6	66	0.00
Initial -NOC for Video Cinema Houses	15	1	0	-	-	-	-	0.00
Initial -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 100 persons	15	53	0	-	-	-	-	0.00
Initial -NOC for Lodging Houses and Hotels under non-classified category less than Fifteen meters in height having upto 40 rooms	15	29	5	78	97	5	153	0.00
Initial -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 50 persons	15	59	0	-	-	-	-	0.00
Initial -NOC for Restaurants and eating house where the seating capacity does not exceed 20 persons.	15	61	0	-	-	-	-	0.00
Initial -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 15 rooms	15	221	14	37	17.50	4	154	0.00
Initial -NOC for Temporary Shacks under Tourist Trade Act	15	150	46	35	21.50	1	116	0.00
Initial -NOC for Scrap Yards	15	6	2	63	63	49	77	0.00
Initial -NOC for Printing, Composing, Binding	15	3	0	-	-	-	-	0.00
Initial -NOC for Storing, Dumping, Curing, cleanmsing etc. of Cycle tyres and tubes above 500	15	-	0	-	-	-	-	0.00
Initial -NOC for Storage and use of LPG upto 100 kgs for commercial activities within their Muncipal and Panchayat jurisdiction	15	9	1	4	4	4	4	0.00
Initial -NOC for Temporary shacks under Tourist Trade Act covered under the Village Panchayat Jurisdiction.	15	72	20	19	22.50	1	61	0.00
Initial -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 75 persons	15	7	1	48	48	48	48	0.00
Initial -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 25 rooms	15	42	2	145	144.50	14	275	0.00
Initial -NOC for Hotel 5 starred and Above Category as per National Building Code of India 2005	15	7	2	41	41	29	53	0.00
Final -N.O.C. for Occupation of Building over 15 meter in height from the ground	15	298	188	35	24	1	412	52,528.17
Final -N.O.C. for Factories and Establishments, where electrical motor capacity exceeds 5 H.P. and above	15	217	131	35	23	1	155	20,606.36
Final -NOC for Shipyards and Workshops	15	9	7	68	32	13	177	20,321.50
Final -NOC for Tank Farm of Petroleum Products	15	6	4	19	16.50	8	34	6,149.90
Final -NOC for POL dispensing outlet	15	6	4	39	39	17	59	12,543.63
Final -NOC for Godown and Warehouses (High Hazard)	15	31	23	20	15	1	73	14,328.98
Final -NOC for Godown and Warehouses (Moderate Hazard)	15	31	23	36	36	5	100	17,375.61
Final -NOC for Godown and Warehouses (Low Hazard)	15	72	49	26	19	3	77	17,554.80
Final -NOC for public places	15	53	31	18	11	1	70	29,796.08
Final -NOC for Educational and Institutional places	15	87	46	57	26.50	1	392	26,923.80
Final -NOC for Steam engines and boilers to construct any factory workshop	15	25	23	49	20	1	376	9,641.72
Final -NOC for storage places of flammable and hazardous goods.	15	2	1	163	163	163	163	23,299.60
Final -NOC for Hotel under 3 & 4 starred Category as per National Building Code of India 2005	15	37	24	34	22.50	2	118	41,102.44
Final -NOC for Storing and/or selling of Fire Works more than 25 kgs. And up to 50 Kgs.	15	2	1	13	13	13	13	370.00
Final -NOC for Storing and/or selling of Fire Works upto 25 kgs.	15	31	18	13	7	2	105	478.89
Final -NOC for Flammable gas Godown/LPG Gas Godowns	15	4	1	5	5	5	5	9,300.00
Final -NOC for Non-dangerous petroleum upto 8,000 ltrs. And LPG/LNG upto 300 kgs. for commercial activities	15	17	5	38	35	5	71	1,385.40
Final -NOC for Non-dangerous petroleum upto 5,000 ltrs. And LPG/LNG upto 200 kgs. for commercial activities	15	5	3	47	60	20	61	6,150.00
Final -NOC for Storage and use of LPG upto 50 kgs. for commercial activities.	15	52	29	40	21	1	159	2,133.41
Final -NOC for Shops and Establishments falling under the jurisdiction of Village Panchayats	15	316	185	31	19	1	208	2,240.02
Final -NOC for Shops and Establishments not covered by the Village Panchayat jurisdiction	15	211	121	27	15	1	186	2,989.49
Final -NOC for Video Cinema Houses	15	-	0	-	-	-	-	0.00
Final -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 100 persons	15	144	94	46	21.50	1	293	3,981.71
Final -NOC for Lodging Houses and Hotels under non-classified category less than Fifteen meters in height having upto 40 rooms	15	115	60	38	24	2	197	8,370.64
Final -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 50 persons	15	207	136	32	18.50	1	244	2,717.75
Final -NOC for Restaurants and eating house where the seating capacity does not exceed 20 persons.	15	216	143	27	14	1	259	1,590.11
Final -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 15 rooms	15	871	584	43	24.50	1	384	3,043.90
Final -NOC for Temporary Shacks under Tourist Trade Act	15	468	332	31	18.50	1	553	2,220.40
Final -NOC for Scrap Yards	15	7	2	23	22.50	21	24	4,955.00
Final -NOC for Printing, Composing, Binding	15	12	8	22	16	6	68	6,029.95
Final -NOC for Storing, Dumping, Curing, cleanmsing etc. of Cycle tyres and tubes above 500	15	-	0	-	-	-	-	0.00
Final -NOC for Storage and use of LPG upto 100 kgs for commercial activities within their Muncipal and Panchayat jurisdiction	15	37	24	47	22.50	1	461	2,435.49
Final -NOC for Temporary shacks under Tourist Trade Act covered under the Village Panchayat Jurisdiction.	15	721	591	22	16	1	193	1,766.51
Final -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 75 persons	15	61	40	28	13.50	1	290	2,393.55
Final -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 25 rooms	15	171	101	32	19	1	206	4,429.26
Final -NOC for Hotel 5 starred and Above Category as per National Building Code of India 2005	15	10	7	21	6	1	50	41,617.23
Renewal-Application for Renewal of N.O.C. for Occupation of Building over 15 meter in height from the ground	15	2985	2016	43	30	1	457	150.00
Renewal-Application for Renewal of N.O.C. for Factories and Establishments, where electrical motor capacity exceeds 5 H.P. and above	15	1109	825	54	40	1	344	151.09
Renewal-Application for Renewal of NOC for Shipyards and Workshops	15	41	30	40	34	4	154	150.00
Renewal-Application for Renewal of NOC for Tank Farm of Petroleum Products	15	36	29	56	48	13	149	150.00
Renewal-Application for Renewal of NOC for POL dispensing outlet	15	23	16	41	32.50	9	82	150.00
Renewal-Application for Renewal of NOC for Godown and Warehouses (High Hazard)	15	14	11	22	19	1	54	150.00
Renewal-Application for Renewal of NOC for Godown and Warehouses (Moderate Hazard)	15	33	25	58	39	1	316	150.00
Renewal-Application for Renewal of NOC for Godown and Warehouses (Low Hazard)	15	132	108	36	24.50	1	191	150.00
Renewal-Application for Renewal of NOC for public places	15	128	94	45	36	1	249	148.40
Renewal-Application for Renewal of NOC for Educational and Institutional places	15	296	235	50	39	1	287	150.00
Renewal-Application for Renewal of NOC for Steam engines and boilers to construct any factory workshop	15	46	43	29	21	1	120	150.00
Renewal-Application for Renewal of NOC for storage places of flammable and hazardous goods.	15	32	26	66	55	21	200	150.00
Renewal-Application for Renewal of NOC for Hotel under 3 & 4 starred Category as per National Building Code of India 2005	15	538	389	48	33	1	327	150.39
Renewal-Application for Renewal of NOC for Storing and/or selling of Fire Works more than 25 kgs. And up to 50 Kgs.	15	17	6	22	16.50	3	63	150.00
Renewal-Application for Renewal of NOC for Storing and/or selling of Fire Works upto 25 kgs.	15	24	4	14	9.50	6	30	150.00
Renewal-Application for Renewal of NOC NOC for Flammable gas Godown/LPG Gas Godowns	15	30	20	42	29.50	5	197	150.00
Renewal-Application for Renewal of NOC for Non-dangerous petroleum upto 8,000 ltrs. And LPG/LNG upto 300 kgs. for commercial activities	15	90	63	65	43	1	353	150.00
Renewal-Application for Renewal of NOC for Non-dangerous petroleum upto 5,000 ltrs. And LPG/LNG upto 200 kgs. for commercial activities	15	130	107	36	24	1	318	150.00
Renewal-Application for Renewal of NOC for Storage and use of LPG upto 50 kgs. for commercial activities.	15	370	294	32	21	1	361	152.04
Renewal-Application for Renewal of NOC for Shops and Establishments falling under the jurisdiction of Village Panchayats	15	334	259	31	17	1	468	154.05
Renewal-Application for Renewal of NOC for Shops and Establishments not covered by the Village Panchayat jurisdiction	15	423	341	32	18	1	420	152.64
Renewal-Application for Renewal of NOC for Video Cinema Houses	15	1	1	18	18	18	18	150.00
Renewal-Application for Renewal of NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 100 persons	15	250	194	43	24.50	1	398	151.55
Renewal-Application for Renewal of NOC for Lodging Houses and Hotels under non-classified category less than Fifteen meters in height having upto 40 rooms	15	548	427	38	26	1	463	151.05
Renewal-Application for Renewal of NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 50 persons	15	286	227	28	16	1	327	150.66
Renewal-Application for Renewal of NOC for Restaurants and eating house where the seating capacity does not exceed 20 persons.	15	378	307	32	17	1	408	152.44
Renewal-Application for Renewal of NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 15 rooms	15	3862	3422	29	16	1	603	152.81
Renewal-Application for Renewal of NOC for Temporary Shacks under Tourist Trade Act	15	38	6	19	11.50	9	40	150.00
Renewal-Application for Renewal of NOC for Scrap Yards	15	4	3	25	33	7	35	150.00
Renewal-Application for Renewal of NOC for Printing, Composing, Binding	15	5	5	14	12	7	22	150.00
Renewal-Application for Renewal of NOC for Storing, Dumping, Curing, cleanmsing etc. of Cycle tyres and tubes above 500	15	1	1	4	4	4	4	150.00
Renewal-Application for Renewal of NOC for Storage and use of LPG upto 100 kgs for commercial activities within their Muncipal and Panchayat jurisdiction	15	454	362	33	22	1	310	151.24
Renewal-Application for Renewal of NOC for Temporary shacks under Tourist Trade Act covered under the Village Panchayat Jurisdiction	15	43	15	27	23	1	94	150.00
Renewal-Application for Renewal of NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 75 persons	15	91	78	26	12.50	1	265	150.00
Renewal-Application for Renewal of NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 25 rooms	15	1136	984	33	18.50	1	409	149.85
Renewal-Application for Renewal of NOC for Hotel 5 starred and Above Category as per National Building Code of India 2005	15	210	157	40	34	1	200	150.00

Fire & Emergency

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Grant of permission for felling trees-(Form B)	15	60	1	103	103	103	103	600.00
Application for grant of permission for removal and disposal of trees - Form C	60	26	1	69	69	69	69	0.00

Forest

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Renewal/Extension of lease	-	-	-	-	-	-
Surrender of Plot	-	-	-	-	-	-
Sublease of plot	-	-	-	-	-	-
Transfer of Plot	-	-	-	-	-	-
Water	-	-	-	-	-	-
Land allotment/e-auction and payment gateway with India Industrial Land Bank (IILB) for Investor to apply for land and purchase land	-	-	-	-	-	-
Allotment of land in Industrial Area	-	-	-	-	-	-
Data of all land banks (vacant plots) in State Industrial estates(estate-wise)	-	-	-	-	-	-
Mortgage of Plot	30	-	-	-	-	-
Miscellaneous	-	-	-	-	-	-
Technical Clearance	-	-	-	-	-	-
Construction License	-	1	-	-	-	-
Occupancy Certificate	-	-	-	-	-	-
Grievance Redressal	-	-	-	-	-	-
Allotment Of Plot/Land in Industrial area	-	286	-	-	-	-

Goa Industrial Development Corporation

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Inprinciple Approval	21	168	0	-	-	-	-
Query Submission	7	3100	95	8	3	1	29
Application for Conversion of land (IPB-Sanad)	60	23	0	-	-	-	-

Goa Investment Promotion & Facilitation Board

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Umbrella Scheme	60	67	44	366	301	-	1259
Employment Subsidy Scheme	30	11	1	698	698	698	698
Interest Subsidy Scheme	15	4	0	-	-	-	-
Financial Incentives for Certification and Intellectual Property Rights and Reimbursement Scheme	15	2	0	-	-	-	-
Incentives to Encourage Purchases from Local Suppliers Scheme	15	1	0	-	-	-	-
Incentives to Industries for Training Prospectives Employees Scheme	15	-	0	-	-	-	-
Incentives for Green Investment Scheme	15	-	0	-	-	-	-
Capital Subsidy Scheme	15	23	0	-	-	-	-

Industries,Trade & Commerce

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Integrated Return	30	24803	7146	1	1	1	61	0.00
Amendment of License for contractor under contract Labour	15	347	257	45	24	1	445	30,977.24
Amendment of License for Contractor under inter-state migrant workmen	15	48	27	69	20	2	723	9,685.19
Amendment for Establishment Employing Contract Labour	15	1840	1557	27	15	1	670	1,722.77
Amendment for Establishment Employing Migrant Labour	15	220	192	30	15	1	373	1,975.00
Registration of shops and establishments	7	16603	10205	39	13	1	1938	2,356.03
Registration of contract labour	15	965	260	93	48	1	1300	29,836.92
Licence for migrant workers	15	370	213	76	40	1	854	14,380.28
Building workers	15	567	343	173	64	1	1984	819.25
Licence for contract workers	15	1566	1001	77	41	1	1190	53,313.84
Registration of Motor Transport Undertaking	15	40	1	167	167	167	167	750.00
Registration of migrant labour	15	240	100	96	63.50	7	425	19,200.00
Renewal for Shops and Establishments	7	59074	51362	25	7	1	1985	2,709.42
Renewal for Licence of Contract Labour	15	5778	4582	64	30	1	1310	6,940.08
Renewal for Licence of Migrant Labour	15	643	493	62	22	1	1363	6,166.13
Renewal for Motor Transport	15	205	120	201	191	2	742	1,298.13

Labour & Employment

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Certificate for Verification of Weights & Measures and Its Renewal	30	-	0	-	-	-	-	0.00
Verification & Stamping of Weights & Measures	30	554	381	21	18	1	165	8,867.45
Application for License as Manufacturer of Weights or Measures under the metrology act	15	7	1	63	63	63	63	0.00
Application for License as Dealers of Weights or Measures under the metrology act	15	24	6	70	43	22	200	1,050.00
Application for License as Repairers of Weights or Measures under the metrology act	15	30	11	95	76	35	344	636.36
Application for Registration of manufacturers/packers/importers of packaged commodities	15	266	110	165	107.50	9	839	381.82
Application for Renewal of License as Manufactures of Weights or Measures under the metrology act	30	53	14	7	1	1	43	3,214.29
Application for Renewal of License as Dealers of Weights or Measures under the metrology act	30	218	59	15	1	1	263	1,452.54
Application for Renewal of License as Repairers of Weights or Measures under the metrology act	30	213	58	13	1	1	108	1,163.79

Legal Metrology

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Trade Licence	7	5994	3813	72	50	1	372	2,441.48

Municipal Administration

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
ODOP Products	-	-	0	-	-	-	-	0.00

One District One Product

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Trade License	7	4	2	1	1	1	1	60.00

Panchayat

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Consent to establish (Air & Water Act)	90	11	2	1	.50	-	1	100.00
Consent to operate (Air & Water Act)	90	11	1	-	-	-	-	100.00
Consent to establish for residential complexes	90	2	1	-	-	-	-	100.00
Consent to operate for residential complexes	90	2	1	-	-	-	-	100.00
Consent to establish for restaurant/shacks/marriage hall	90	3	1	-	-	-	-	100.00
Consent to operate for restaurant/shacks/marriage hall	90	2	1	-	-	-	-	100.00
Consent to establish for fabrication	90	2	1	-	-	-	-	200.00
Consent to operate for fabrication	90	4	1	-	-	-	-	200.00
Authorization for E-waste disposal	45	1	0	-	-	-	-	0.00
Authorization for hazardous and other waste	45	2	1	-	-	-	-	100.00
Authorization for plastic waste management	45	1	0	-	-	-	-	0.00
Authorization for solid waste management	45	2	1	-	-	-	-	100.00
Authorisation for biomedical waste treatment	45	7	2	1	.50	-	1	100.00
Authorisation for construction and demolition	45	2	1	-	-	-	-	100.00
Registration for Refurbishers & Recyclers under Battery Waste Management Rules 2022	45	-	0	-	-	-	-	0.00

Pollution Control Board

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Sewerage Connection	-	4	2	1	1	1	1	1,600.00
Water Connection Application	30	1865	861	77	38	1	1226	25,944.42

Public Works Department

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Property Registration	-	-	0	-	-	-	-	0.00
Registration of Societies	-	1550	1009	3	2	1	42	966.25

Registration Department

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Conversion of Land (Sanad)	60	18102	5105	204	146	1	2076	11,91,57,669.41
Application for issuance of digitally signed survey plan	3	96089	49774	1	1	1	25	179.93

Revenue

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Application for Registration of Hotel/GuestHouse/Homestay/Bed and Breakfast	30	98931	26690	20	7	1	4786	9,174.54
Application for Registration/Renewal of Travel Agent	30	7347	2016	24	7	1	3143	4,724.40
Application for Registration of Event	30	4848	1502	6	5	1	65	63,617.00
Application for Registration/Renewal of Dealers	30	87	21	16	6	1	169	2,214.29
Application for Registration/Renewal of Watersports activities	30	43449	13391	16	10	1	1012	2,506.15
Application for Registration/Renewal of Photographers	30	1878	463	25	7	1	294	6,897.41
Application for Registration/Renewal of Tourist Guides	30	1221	369	7	2	1	216	1,426.07
Application for Registration/ Renewal of Online Tourist Service Provider	30	282	16	34	21	2	123	2,56,250.00
Application for Registration/ Renewal of Adventure Sports	30	180	34	30	15.50	2	84	17,205.88
Application for Registration of Private Shack	30	2634	570	28	20	1	155	40,997.27
Application for Registration/ Renewal of Spice Plantation	30	69	17	46	32	1	260	22,647.06
Application for Registration of Caravan	-	7	1	9	9	9	9	1.00

Tourism

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Completion order	15	891	6101	48	32	1	525	134.79
Technical Clearance	30	5192	40605	52	35	1	843	30,408.93

Town & Country Planning

Note: Click department name to view District wise list

Last updated on: 15-May-2025 12:00:00 AM

Act	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Inspections	Total Number of Inspections Completed	Average Time taken for completion of Inspection (Days)	Median Time Taken for Completion of Inspection (Days)	Minimum Time Taken for Completion of Inspection (Days)	Maximum Time Taken for Completion of Inspection (Days)	Average fees taken by department for the completion of entire process(Rs)
Factories Act 1948	NA	454	454	27	19	2	325	NA

Factories & Boilers

Act	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Inspections	Total Number of Inspections Completed	Average Time taken for completion of Inspection (Days)	Median Time Taken for Completion of Inspection (Days)	Minimum Time Taken for Completion of Inspection (Days)	Maximum Time Taken for Completion of Inspection (Days)	Average fees taken by department for the completion of entire process(Rs)
Equal Remuneration Act, 1976 and Equal Remuneration Rules 1976	NA	60	60	24	16	3	187	NA
Payment of Bonus Act, 1965 and the Rules thereunder	NA	98	98	25	16	2	212	NA
The Goa, Daman & Diu Labour Welfare Fund Act, 1986 and the Goa, Labour Welfare Fund Rules, 1990	NA	-	0	-	-	-	-	NA
Contract Labour (R&A) Act, 1970 and the Goa, Daman & Diu Contract Labour (R&A) Rules, 1972.	NA	30	30	38	24	2	212	NA
Child Labour (Prohibition & Regulation) Act, 1986 & Goa Child Child Labour (Prohibition & Regulation) Act, 1994	NA	17	17	16	11	5	43	NA
Payment of Wages Act, 1936 and the Goa Daman and Diu payment of Wages Rules, 1964	NA	141	141	23	16	2	212	NA
Motor Transport Workers Act, 1961 and the Goa , Daman and Diu Motor Transport Workers Rules, 1966	NA	5	5	32	7	5	111	NA
Goa, Daman & Diu Shops & Establishment Act, 1973 and the Goa, Daman & Diu Shops & Establishment Rules, 1975.	NA	92	92	15	10	3	59	NA
Maternity Benefit Act, 1961	NA	1	1	131	131	131	131	NA
Minimum Wages Act , 1948 & the Goa, Daman & Diu Minimum Wages Rules , 1975	NA	320	320	35	18.50	2	320	NA
Inter State Migrant Workmen (Regulation of Employment and Conditions of Service) Act, 1979 & the Goa, Daman & Diu Inter State Migrant Workmen (Regulations of Employment and Conditions of Service )Rule	NA	-	0	-	-	-	-	NA

Labour & Employment

Act	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Inspections	Total Number of Inspections Completed	Average Time taken for completion of Inspection (Days)	Median Time Taken for Completion of Inspection (Days)	Minimum Time Taken for Completion of Inspection (Days)	Maximum Time Taken for Completion of Inspection (Days)	Average fees taken by department for the completion of entire process(Rs)
Legal Metrology Act 2009- Renewal of License to Dealer in weighing and measuring instruments	NA	111	111	38	35	8	124	NA
Legal Metrology Act 2009- Renewal of License to manufacturer weighing and measuring instruments	NA	28	28	36	36	14	70	NA
Legal Metrology Act 2009 - Renewal of Licence to repairing/service of weighing and instruments	NA	107	107	34	33.50	13	69	NA

Legal Metrology

Note: Click department name to view District wise list

Last updated on: 15-May-2025 11:45:28 AM

Name of Service	Type of Grievance	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Register your grievance	Time bound delivery of service	-	476	215	397	380	1	829	NA
Register your grievance	Time bound delivery of service(Business Grievance)	7	94	61	369	347	2	836	NA
Register your grievance	Suggestions	-	40	40	6	1	1	91	NA
Register your grievance	General Public Grievance	-	6966	4350	299	142	1	2581	NA

Public Grievances

Note: Click department name to view District wise list

Last updated on: 14-May-2025 06:17:31 PM

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Kamdhenu Scheme Sudharit	15	-	-	-	-	-
Animal Registration for Pashupalan scheme	-	-	-	-	-	-
Dairy Equipment Scheme	-	-	-	-	-	-
Incentive under Perennial Fodder Cultivation	-	1	-	-	-	-
Scheme for Tribal & Scheduled Caste Families Dairy Kit	-	-	-	-	-	-
Gramshakti-Supply of Low Input Technology Poultry Birds to Rural Farmers(2018)	-	-	-	-	-	-
Varah Palan Scheme	-	-	-	-	-	-
Financial Assistance for Infrastructure of Poultry Farm(2018) Scheme	-	-	-	-	-	-
Gopal Ratna Award Scheme	-	-	-	-	-	-
Community Dairy Farming	-	-	-	-	-	-

Animal Husbandry & Veterinary Services

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Registration of Water-sports Vessels plying on the Beaches of Goa	-	-	0	-	-	-	-	0.00
Renewal of Water-sports Vessels plying on the Beaches of Goa	-	-	0	-	-	-	-	0.00

Captain of Ports

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Registration Cooperative societies	45	-	0	-	-	-	-	0.00

Cooperative Societies

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Application Under R&D Reimbursement Scheme	-	-	-	-	-	-
Land/Builtup Area Rebate Scheme	90	-	-	-	-	-
Lease Rental Subsidy Scheme	90	-	-	-	-	-
Capital Investment Subsidy Scheme	90	-	-	-	-	-
Registration & Stamp Duty Subsidy Scheme	90	-	-	-	-	-
Grant for incubation centers within educational institutes scheme	-	-	-	-	-	-
Interest Subsidy Reimbursement Scheme	-	-	-	-	-	-
Stamp Duty Reimbursement scheme	-	-	-	-	-	-
Trademark Reimbursement scheme	-	-	-	-	-	-
Technology Fellowship and Patent promotion scheme	-	-	-	-	-	-
Co Working Space/Incubators/Accelerators Subsidy scheme	-	-	-	-	-	-
Prior Approval on R&D Expenditure	-	-	-	-	-	-
Salary Reimbursement scheme	-	-	-	-	-	-
Seed Capital scheme	-	-	-	-	-	-
Skill Development Promotion scheme	-	-	-	-	-	-
IPR Reimbursement scheme	-	-	-	-	-	-
Power Subsidy Scheme	90	-	-	-	-	-
Solar Power Subsidy Scheme	90	-	-	-	-	-
Internet Subsidy Scheme	90	-	-	-	-	-
Salary Subsidy Scheme	90	-	-	-	-	-
Campus Recruitment Assistance	90	-	-	-	-	-
Patent Filing Reimbursement Scheme	90	-	-	-	-	-
Quality Certificate Reimbursement Scheme	90	-	-	-	-	-
Market Support Scheme for Smaller Business Units(PRE APPROVAL)	90	-	-	-	-	-
Market Support Scheme for Smaller Business Units(REIMBURSEMENT)	90	-	-	-	-	-
Performance Linked Grant Scheme for Smaller Business Units	90	-	-	-	-	-
Interest Subsidy for Smaller Business Units	90	-	-	-	-	-
Lease Rental Rebate Scheme for Goan Diaspora	90	-	-	-	-	-
Capital Investment Subsidy Scheme for Goan Diaspora	90	-	-	-	-	-
Special Incentive Allowance Scheme	90	-	-	-	-	-
Certification Program for Goan IT Professionals	90	-	-	-	-	-
Employee Training Program for IT Units	90	-	-	-	-	-
Reimbursement of Expenses for Startups Operating from Leased/Privately Owned Premises scheme	-	-	-	-	-	-
Skill Development Fee reimbursement scheme	-	-	-	-	-	-
Matching Grant scheme	-	-	-	-	-	-

Department of Information Technology, Electronics & Communications

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Order for water/electricity connection and Sanitary convenience	15	1	1	7	7	7	7
Licence for massage parlour/spa	45	1	0	-	-	-	-
Renewal of Licence for massage parlour/spa	45	-	0	-	-	-	-
Permit to operate ambulance van	15	1	0	-	-	-	-
Renewal of Permit to operate ambulance van	15	-	0	-	-	-	-

Directorate of Health Services

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
New Electricity Connection Low Tension	15	-	0	-	-	-	-	0.00

Electricity

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Licence for Wholesale of IMFL/FL/CL	37	-	-	-	-	-
Licence for Retail Sale of IMFL,CL & FL in Packed Bottles	37	-	-	-	-	-
Licence for Retail Sale of IMFL,CL & Fl for Consumption	37	-	-	-	-	-
Transfer of Ownership of Licences(Sale) (if owner is not alive)	37	-	-	-	-	-
Other Excise Services	37	-	-	-	-	-

Excise

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Factory Compliance Inspection	-	-	-	-	-	-
Annual Returns	30	-	-	-	-	-
Half Yearly Returns	30	1	-	-	-	-
Annual returns of accidents and dangerous occurance	30	1	-	-	-	-
Approval of Plans (Registered Factories)	90	-	-	-	-	-
Approval of Plans (Unregistered Factories)	90	1	-	-	-	-
Registration & grant of factory license	21	2	-	-	-	-
Renewal of factory license	21	-	-	-	-	-
Boiler registration application	30	2	-	-	-	-
Boiler Renewal Application	30	-	-	-	-	-
Amendment / Transfer of factory license	21	-	-	-	-	-

Factories & Boilers

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Initial -N.O.C. for Occupation of Building over 15 meter in height from the ground	15	1	0	-	-	-	-	0.00
Initial -N.O.C. for Factories and Establishments, where electrical motor capacity exceeds 5 H.P. and above	15	-	0	-	-	-	-	0.00
Initial -NOC for Shipyards and Workshops	15	-	0	-	-	-	-	0.00
Initial -NOC for Tank Farm of Petroleum Products	15	-	0	-	-	-	-	0.00
Initial -NOC for POL dispensing outlet	15	-	0	-	-	-	-	0.00
Initial -NOC for Godown and Warehouses (High Hazard)	15	-	0	-	-	-	-	0.00
Initial -NOC for Godown and Warehouses (Moderate Hazard)	15	-	0	-	-	-	-	0.00
Initial -NOC for Godown and Warehouses (Low Hazard)	15	-	0	-	-	-	-	0.00
Initial -NOC for public places	15	-	0	-	-	-	-	0.00
Initial -NOC for Educational and Institutional places	15	1	0	-	-	-	-	0.00
Initial -NOC for Steam engines and boilers to construct any factory workshop	15	-	0	-	-	-	-	0.00
Initial -NOC for storage places of flammable and hazardous goods.	15	-	0	-	-	-	-	0.00
Initial -NOC for Hotel under 3 & 4 starred Category as per National Building Code of India 2005	15	-	0	-	-	-	-	0.00
Initial -NOC for Storing and/or selling of Fire Works more than 25 kgs. And up to 50 Kgs.	15	-	0	-	-	-	-	0.00
Initial -NOC for Storing and/or selling of Fire Works upto 25 kgs.	15	-	0	-	-	-	-	0.00
Initial -NOC for Flammable gas Godown/LPG Gas Godowns	15	-	0	-	-	-	-	0.00
Initial -NOC for Non-dangerous petroleum upto 8,000 ltrs. And LPG/LNG upto 300 kgs. for commercial activities	15	-	0	-	-	-	-	0.00
Initial -NOC for Non-dangerous petroleum upto 5,000 ltrs. And LPG/LNG upto 200 kgs. for commercial activities	15	-	0	-	-	-	-	0.00
Initial -NOC for Storage and use of LPG upto 50 kgs. for commercial activities.	15	-	0	-	-	-	-	0.00
Initial -NOC for Shops and Establishments falling under the jurisdiction of Village Panchayats	15	-	0	-	-	-	-	0.00
Initial -NOC for Shops and Establishments not covered by the Village Panchayat jurisdiction	15	-	0	-	-	-	-	0.00
Initial -NOC for Video Cinema Houses	15	-	0	-	-	-	-	0.00
Initial -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 100 persons	15	-	0	-	-	-	-	0.00
Initial -NOC for Lodging Houses and Hotels under non-classified category less than Fifteen meters in height having upto 40 rooms	15	-	0	-	-	-	-	0.00
Initial -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 50 persons	15	-	0	-	-	-	-	0.00
Initial -NOC for Restaurants and eating house where the seating capacity does not exceed 20 persons.	15	-	0	-	-	-	-	0.00
Initial -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 15 rooms	15	-	0	-	-	-	-	0.00
Initial -NOC for Temporary Shacks under Tourist Trade Act	15	2	0	-	-	-	-	0.00
Initial -NOC for Scrap Yards	15	-	0	-	-	-	-	0.00
Initial -NOC for Printing, Composing, Binding	15	-	0	-	-	-	-	0.00
Initial -NOC for Storing, Dumping, Curing, cleanmsing etc. of Cycle tyres and tubes above 500	15	-	0	-	-	-	-	0.00
Initial -NOC for Storage and use of LPG upto 100 kgs for commercial activities within their Muncipal and Panchayat jurisdiction	15	-	0	-	-	-	-	0.00
Initial -NOC for Temporary shacks under Tourist Trade Act covered under the Village Panchayat Jurisdiction.	15	-	0	-	-	-	-	0.00
Initial -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 75 persons	15	-	0	-	-	-	-	0.00
Initial -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 25 rooms	15	-	0	-	-	-	-	0.00
Initial -NOC for Hotel 5 starred and Above Category as per National Building Code of India 2005	15	-	0	-	-	-	-	0.00
Final -N.O.C. for Occupation of Building over 15 meter in height from the ground	15	-	0	-	-	-	-	0.00
Final -N.O.C. for Factories and Establishments, where electrical motor capacity exceeds 5 H.P. and above	15	-	0	-	-	-	-	0.00
Final -NOC for Shipyards and Workshops	15	-	0	-	-	-	-	0.00
Final -NOC for Tank Farm of Petroleum Products	15	-	0	-	-	-	-	0.00
Final -NOC for POL dispensing outlet	15	-	0	-	-	-	-	0.00
Final -NOC for Godown and Warehouses (High Hazard)	15	-	0	-	-	-	-	0.00
Final -NOC for Godown and Warehouses (Moderate Hazard)	15	-	0	-	-	-	-	0.00
Final -NOC for Godown and Warehouses (Low Hazard)	15	-	0	-	-	-	-	0.00
Final -NOC for public places	15	-	0	-	-	-	-	0.00
Final -NOC for Educational and Institutional places	15	-	0	-	-	-	-	0.00
Final -NOC for Steam engines and boilers to construct any factory workshop	15	-	0	-	-	-	-	0.00
Final -NOC for storage places of flammable and hazardous goods.	15	-	0	-	-	-	-	0.00
Final -NOC for Hotel under 3 & 4 starred Category as per National Building Code of India 2005	15	-	0	-	-	-	-	0.00
Final -NOC for Storing and/or selling of Fire Works more than 25 kgs. And up to 50 Kgs.	15	-	0	-	-	-	-	0.00
Final -NOC for Storing and/or selling of Fire Works upto 25 kgs.	15	-	0	-	-	-	-	0.00
Final -NOC for Flammable gas Godown/LPG Gas Godowns	15	-	0	-	-	-	-	0.00
Final -NOC for Non-dangerous petroleum upto 8,000 ltrs. And LPG/LNG upto 300 kgs. for commercial activities	15	-	0	-	-	-	-	0.00
Final -NOC for Non-dangerous petroleum upto 5,000 ltrs. And LPG/LNG upto 200 kgs. for commercial activities	15	-	0	-	-	-	-	0.00
Final -NOC for Storage and use of LPG upto 50 kgs. for commercial activities.	15	-	0	-	-	-	-	0.00
Final -NOC for Shops and Establishments falling under the jurisdiction of Village Panchayats	15	1	0	-	-	-	-	0.00
Final -NOC for Shops and Establishments not covered by the Village Panchayat jurisdiction	15	-	0	-	-	-	-	0.00
Final -NOC for Video Cinema Houses	15	-	0	-	-	-	-	0.00
Final -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 100 persons	15	10	4	2	1.50	1	3	5,154.18
Final -NOC for Lodging Houses and Hotels under non-classified category less than Fifteen meters in height having upto 40 rooms	15	-	0	-	-	-	-	0.00
Final -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 50 persons	15	-	0	-	-	-	-	0.00
Final -NOC for Restaurants and eating house where the seating capacity does not exceed 20 persons.	15	-	0	-	-	-	-	0.00
Final -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 15 rooms	15	-	0	-	-	-	-	0.00
Final -NOC for Temporary Shacks under Tourist Trade Act	15	-	0	-	-	-	-	0.00
Final -NOC for Scrap Yards	15	-	0	-	-	-	-	0.00
Final -NOC for Printing, Composing, Binding	15	-	0	-	-	-	-	0.00
Final -NOC for Storing, Dumping, Curing, cleanmsing etc. of Cycle tyres and tubes above 500	15	-	0	-	-	-	-	0.00
Final -NOC for Storage and use of LPG upto 100 kgs for commercial activities within their Muncipal and Panchayat jurisdiction	15	-	0	-	-	-	-	0.00
Final -NOC for Temporary shacks under Tourist Trade Act covered under the Village Panchayat Jurisdiction.	15	-	0	-	-	-	-	0.00
Final -NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 75 persons	15	-	0	-	-	-	-	0.00
Final -NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 25 rooms	15	-	0	-	-	-	-	0.00
Final -NOC for Hotel 5 starred and Above Category as per National Building Code of India 2005	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of N.O.C. for Occupation of Building over 15 meter in height from the ground	15	12	0	-	-	-	-	0.00
Renewal-Application for Renewal of N.O.C. for Factories and Establishments, where electrical motor capacity exceeds 5 H.P. and above	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Shipyards and Workshops	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Tank Farm of Petroleum Products	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for POL dispensing outlet	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Godown and Warehouses (High Hazard)	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Godown and Warehouses (Moderate Hazard)	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Godown and Warehouses (Low Hazard)	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for public places	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Educational and Institutional places	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Steam engines and boilers to construct any factory workshop	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for storage places of flammable and hazardous goods.	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Hotel under 3 & 4 starred Category as per National Building Code of India 2005	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Storing and/or selling of Fire Works more than 25 kgs. And up to 50 Kgs.	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Storing and/or selling of Fire Works upto 25 kgs.	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC NOC for Flammable gas Godown/LPG Gas Godowns	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Non-dangerous petroleum upto 8,000 ltrs. And LPG/LNG upto 300 kgs. for commercial activities	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Non-dangerous petroleum upto 5,000 ltrs. And LPG/LNG upto 200 kgs. for commercial activities	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Storage and use of LPG upto 50 kgs. for commercial activities.	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Shops and Establishments falling under the jurisdiction of Village Panchayats	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Shops and Establishments not covered by the Village Panchayat jurisdiction	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Video Cinema Houses	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 100 persons	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Lodging Houses and Hotels under non-classified category less than Fifteen meters in height having upto 40 rooms	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 50 persons	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Restaurants and eating house where the seating capacity does not exceed 20 persons.	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 15 rooms	15	3	2	15	15	8	22	150.00
Renewal-Application for Renewal of NOC for Temporary Shacks under Tourist Trade Act	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Scrap Yards	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Printing, Composing, Binding	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Storing, Dumping, Curing, cleanmsing etc. of Cycle tyres and tubes above 500	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Storage and use of LPG upto 100 kgs for commercial activities within their Muncipal and Panchayat jurisdiction	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Temporary shacks under Tourist Trade Act covered under the Village Panchayat Jurisdiction	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Restaurants and bakeries, eating house where the seating capacity does not exceed 75 persons	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Lodging Houses and Hotels under non-classified category less than 15 mtrs. in height having upto 25 rooms	15	-	0	-	-	-	-	0.00
Renewal-Application for Renewal of NOC for Hotel 5 starred and Above Category as per National Building Code of India 2005	15	-	0	-	-	-	-	0.00

Fire & Emergency

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Inprinciple Approval	21	1	0	-	-	-	-	0.00
Query Submission	7	2	0	-	-	-	-	0.00

Goa Investment Promotion & Facilitation Board

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Umbrella Scheme	60	-	-	-	-	-
Employment Subsidy Scheme	30	-	-	-	-	-
Interest Subsidy Scheme	15	-	-	-	-	-
Financial Incentives for Certification and Intellectual Property Rights and Reimbursement Scheme	15	-	-	-	-	-
Incentives to Encourage Purchases from Local Suppliers Scheme	15	-	-	-	-	-
Incentives to Industries for Training Prospectives Employees Scheme	15	-	-	-	-	-
Incentives for Green Investment Scheme	15	-	-	-	-	-
Capital Subsidy Scheme	15	-	-	-	-	-

Industries,Trade & Commerce

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Integrated Return	30	-	0	-	-	-	-	0.00
Labour Compliance Inspection	-	-	0	-	-	-	-	0.00
Amendment of License for contractor under contract Labour	15	-	0	-	-	-	-	0.00
Amendment of License for Contractor under inter-state migrant workmen	15	-	0	-	-	-	-	0.00
Amendment for Establishment Employing Contract Labour	15	-	0	-	-	-	-	0.00
Amendment for Establishment Employing Migrant Labour	15	-	0	-	-	-	-	0.00
Registration of shops and establishments	7	21	1	3	3	3	3	4,001.00
Registration of contract labour	15	1	0	-	-	-	-	0.00
Licence for migrant workers	15	-	0	-	-	-	-	0.00
Building workers	15	-	0	-	-	-	-	0.00
Licence for contract workers	15	-	0	-	-	-	-	0.00
Registration of Motor Transport Undertaking	15	1	0	-	-	-	-	0.00
Registration of migrant labour	15	1	0	-	-	-	-	0.00
Renewal for Shops and Establishments	7	1	0	-	-	-	-	0.00
Renewal for Licence of Contract Labour	15	-	0	-	-	-	-	0.00
Renewal for Licence of Migrant Labour	15	-	0	-	-	-	-	0.00
Renewal for Motor Transport	15	-	0	-	-	-	-	0.00

Labour & Employment

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Legal Metrology Compliance Inspection	-	-	-	-	-	-
Certificate for Verification of Weights & Measures and Its Renewal	30	-	-	-	-	-
Application for License as Manufacturer of Weights or Measures under the metrology act	15	-	-	-	-	-
Application for License as Dealers of Weights or Measures under the metrology act	15	-	-	-	-	-
Application for License as Repairers of Weights or Measures under the metrology act	15	-	-	-	-	-
Application for Registration of manufacturers/packers/importers of packaged commodities	15	-	-	-	-	-
Application for Renewal of License as Manufactures of Weights or Measures under the metrology act	30	-	-	-	-	-
Application for Renewal of License as Dealers of Weights or Measures under the metrology act	30	-	-	-	-	-
Application for Renewal of License as Repairers of Weights or Measures under the metrology act	30	-	-	-	-	-

Legal Metrology

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Trade Licence	7	-	0	-	-	-	-	0.00

Municipal Administration

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Consent to establish (Air & Water Act)	90	-	-	-	-	-
Consent to operate (Air & Water Act)	90	-	-	-	-	-
Authorization for E-waste disposal	45	-	-	-	-	-
Authorization for hazardous and other waste	45	-	-	-	-	-
Authorization for plastic waste management	45	-	-	-	-	-
Authorization for solid waste management	45	-	-	-	-	-
Authorisation for biomedical waste treatment	45	-	-	-	-	-
Authorisation for construction and demolition	45	-	-	-	-	-
Registration for Refurbishers & Recyclers under Battery Waste Management Rules 2022	45	-	-	-	-	-

Pollution Control Board

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Water Connection Application	30	7	0	-	-	-	-	0.00

Public Works Department

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Conversion of Land (Sanad)	60	1	1	119	119	119	119	46,620.00
Application for issuance of digitally signed survey plan	3	18	10	1	1	1	1	180.00

Revenue

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Application for Registration of Hotel/GuestHouse/Homestay/Bed and Breakfast	30	-	-	-	-	-
Application for Registration/Renewal of Travel Agent	30	-	-	-	-	-
Application for Registration of Event	30	-	-	-	-	-
Application for Registration/Renewal of Dealers	30	-	-	-	-	-
Application for Registration/Renewal of Watersports activities	30	-	-	-	-	-
Application for Registration/Renewal of Photographers	30	-	-	-	-	-
Application for Registration/Renewal of Tourist Guides	30	-	-	-	-	-
Application for Registration/ Renewal of Online Tourist Service Provider	30	-	-	-	-	-
Application for Registration/ Renewal of Adventure Sports	30	-	-	-	-	-
Application for Registration of Private Shack	30	-	-	-	-	-
Application for Registration/ Renewal of Spice Plantation	30	-	-	-	-	-
Application for Registration of Caravan	-	2	-	-	-	-

Tourism

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Completion order	15	-	0	-	-	-	-	0.00
Technical Clearance	30	-	0	-	-	-	-	0.00

Town & Country Planning

Note: Click department name to view District wise list

Last updated on: 14-May-2025 06:17:31 PM

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)
Application Under R&D Reimbursement Scheme	-	-	0	-	-	-	-
Land/Builtup Area Rebate Scheme	90	2	0	-	-	-	-
Lease Rental Subsidy Scheme	90	9	0	-	-	-	-
Capital Investment Subsidy Scheme	90	2	0	-	-	-	-
Registration & Stamp Duty Subsidy Scheme	90	1	0	-	-	-	-
Registration of Startup	21	336	260	119	90	1	903
Grant for incubation centers within educational institutes scheme	-	1	0	-	-	-	-
Interest Subsidy Reimbursement Scheme	-	4	2	493	493	345	641
Stamp Duty Reimbursement scheme	-	-	0	-	-	-	-
Trademark Reimbursement scheme	-	5	2	511	510.50	412	609
Technology Fellowship and Patent promotion scheme	-	-	0	-	-	-	-
Co Working Space/Incubators/Accelerators Subsidy scheme	-	42	13	417	380	169	761
Prior Approval on R&D Expenditure	-	1	0	-	-	-	-
Salary Reimbursement scheme	-	97	51	667	604	122	1355
Seed Capital scheme	-	88	32	320	339.50	108	662
Skill Development Promotion scheme	-	-	0	-	-	-	-
IPR Reimbursement scheme	-	9	1	278	278	278	278
Power Subsidy Scheme	90	4	0	-	-	-	-
Solar Power Subsidy Scheme	90	-	0	-	-	-	-
Internet Subsidy Scheme	90	16	0	-	-	-	-
Salary Subsidy Scheme	90	16	1	266	266	266	266
Campus Recruitment Assistance	90	2	0	-	-	-	-
Patent Filing Reimbursement Scheme	90	1	0	-	-	-	-
Quality Certificate Reimbursement Scheme	90	1	0	-	-	-	-
Market Support Scheme for Smaller Business Units(PRE APPROVAL)	90	-	0	-	-	-	-
Market Support Scheme for Smaller Business Units(REIMBURSEMENT)	90	-	0	-	-	-	-
Performance Linked Grant Scheme for Smaller Business Units	90	-	0	-	-	-	-
Interest Subsidy for Smaller Business Units	90	1	0	-	-	-	-
Lease Rental Rebate Scheme for Goan Diaspora	90	-	0	-	-	-	-
Capital Investment Subsidy Scheme for Goan Diaspora	90	-	0	-	-	-	-
Special Incentive Allowance Scheme	90	-	0	-	-	-	-
Certification Program for Goan IT Professionals	90	2	0	-	-	-	-
Employee Training Program for IT Units	90	-	0	-	-	-	-
Reimbursement of Expenses for Startups Operating from Leased/Privately Owned Premises scheme	-	51	20	639	551	109	1833
Skill Development Fee reimbursement scheme	-	-	0	-	-	-	-
Matching Grant scheme	-	-	0	-	-	-	-

Department of Information Technology, Electronics & Communications

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Financial Assistance for Purchase of Fisheries Requisites (Gill Net with Accessories)	-	463	310	139	98.50	1	563	0.00
Financial Assistance for the Purchase/Construction of New FRP/Wooden Craft for Traditional Fishermen	-	201	153	107	84	1	419	0.00

Directorate of Fisheries

Name of Service	Time limit prescribed as per Goa(Right of citizens to Time-bound Delivery of public Services) Act 2013 (Days)	Total Number of Applications received	Total number of applications approved	Average Time taken to obtain approval (days)	Median time to obtain approval (days)	Minimum time taken to obtain Approval (days)	Maximum time taken to obtain approval (days)	Average fees taken by department for the completion of entire process(Rs)
Application for Registration of Hotel/GuestHouse/Homestay/Bed and Breakfast	30	98931	26690	20	7	1	4786	9,174.54
Application for Registration/Renewal of Travel Agent	30	7347	2016	24	7	1	3143	4,724.40
Application for Registration of Event	30	4848	1502	6	5	1	65	63,617.00
Application for Registration/Renewal of Dealers	30	87	21	16	6	1	169	2,214.29
Application for Registration/Renewal of Watersports activities	30	43449	13391	16	10	1	1012	2,506.15
Application for Registration/Renewal of Photographers	30	1878	463	25	7	1	294	6,897.41
Application for Registration/Renewal of Tourist Guides	30	1221	369	7	2	1	216	1,426.07
Application for Registration/ Renewal of Online Tourist Service Provider	30	282	16	34	21	2	123	2,56,250.00
Application for Registration/ Renewal of Adventure Sports	30	180	34	30	15.50	2	84	17,205.88
Application for Registration of Private Shack	30	2634	570	28	20	1	155	40,997.27
Application for Registration/ Renewal of Spice Plantation	30	69	17	46	32	1	260	22,647.06
Application for Registration of Caravan	-	7	1	9	9	9	9	1.00

Tourism