Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Kamdhenu / Infrastructure Scheme
|
-
|
180
|
1
|
-
|
-
|
-
|
Animal Registration for Pashupalan scheme
|
-
|
359
|
4
|
-
|
-
|
-
|
The Small Animal Rescue Management Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
| Animal Husbandry & Veterinary Services |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Registration of Cooperative Societies
|
-
|
18
|
-
|
-
|
-
|
-
|
| Cooperative Societies |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Deen Dayal Swasthya Seva Yojana (DDSSY)- New Enrollment
|
-
|
2640
|
1750
|
22
|
8
|
1
|
Deen Dayal Swasthya Seva Yojana (DDSSY) - Renewal (Policy Period : 01-Apr-2023 to 31-Mar-2024)
|
-
|
178837
|
166413
|
-
|
-
|
-
|
Home Isolation Permission(Covid Asymptomatic)
|
-
|
37526
|
36519
|
1
|
1
|
1
|
| Directorate of Health Services |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Inspection and certification of DG Set
|
7
|
23
|
-
|
-
|
-
|
-
|
| Electrical Inspectorate |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application of new power supply connection LT and HT voltage level
|
7
|
150
|
-
|
-
|
-
|
-
|
| Electricity |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Film Shooting Permission
|
-
|
-
|
-
|
-
|
-
|
-
|
| Entertainment Society of Goa |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Licence for Wholesale of IMFL/FL/CL
|
-
|
-
|
-
|
-
|
-
|
-
|
Licence for Retail Sale of IMFL,CL and FL in Packed Bottles
|
-
|
-
|
-
|
-
|
-
|
-
|
Licence for Retail Sale of IMFL,CL and Fl for Consumption
|
-
|
-
|
-
|
-
|
-
|
-
|
Transfer of Ownership of Licences(Sale) (if owner is not alive)
|
-
|
-
|
-
|
-
|
-
|
-
|
Other Excise Services
|
-
|
-
|
-
|
-
|
-
|
-
|
Label Registration
|
-
|
-
|
-
|
-
|
-
|
-
|
Excise Verification Certificate
|
-
|
-
|
-
|
-
|
-
|
-
|
| Excise |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Annual Returns
|
-
|
2250
|
-
|
-
|
-
|
-
|
Half Yearly Returns
|
-
|
2396
|
-
|
-
|
-
|
-
|
Annual returns of accidents and dangerous occurrence
|
-
|
2002
|
-
|
-
|
-
|
-
|
Application for approval of plant to construct, extend or take into use any building as factory or revision in plant and Machinery layout (FORM No.1(See rule 3))
|
90
|
581
|
400
|
180
|
148
|
1
|
Application for Registration and Grant or Amendment of Licence and Notice of Occupation (FORM No.2 (See rules 6 and 15))
|
21
|
156
|
92
|
126
|
77
|
1
|
Application for Renewal of Licence (FORM No.3 (See rule 9))
|
21
|
983
|
685
|
147
|
94
|
1
|
Registration of Boilers under The Boilers Act 1923
|
30
|
58
|
2
|
40
|
40
|
40
|
Renewal of Boilers
|
30
|
743
|
619
|
25
|
16
|
1
|
Application for Registration and Grant or Amendment of Licence and Notice of Occupation (FORM No.2 (See rules 6 and 15))
|
21
|
232
|
174
|
120
|
77
|
2
|
| Factories & Boilers |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application for Issue of Initial NOC (FORM-I)
|
-
|
621
|
515
|
39
|
24
|
1
|
Application for Final NOC (FORM-F)
|
-
|
1049
|
807
|
33
|
19
|
1
|
Application for Renewal of NOC
|
-
|
5564
|
4688
|
37
|
25
|
1
|
Application for Issue of Fire/Incident report
|
-
|
258
|
145
|
19
|
18
|
1
|
| Fire & Emergency |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Renewal/Extension of lease
|
30
|
90
|
38
|
105
|
107
|
1
|
Surrender of Plot
|
30
|
1
|
-
|
-
|
-
|
-
|
Issue of no due certificate
|
30
|
1
|
-
|
-
|
-
|
-
|
Issue of NOC for bank loan purpose
|
30
|
235
|
178
|
29
|
25
|
1
|
Change in name, product, constitution of allottee
|
30
|
120
|
51
|
101
|
99
|
1
|
Sublease of plot
|
30
|
262
|
122
|
49
|
87
|
1
|
Transfer of plot
|
30
|
333
|
171
|
33
|
67
|
1
|
Issuance of NOC for power connection
|
30
|
10
|
2
|
16
|
17
|
1
|
Issuance of NOC for tree cutting
|
30
|
11
|
-
|
-
|
-
|
-
|
Issuance of NOC for road cutting
|
30
|
12
|
1
|
1
|
-
|
1
|
Development of land prior to construction
|
-
|
-
|
-
|
-
|
-
|
-
|
Allotment of Plot/Land in Industrial Area
|
-
|
519
|
160
|
1
|
-
|
1
|
Application for water connection in Industrial Area
|
30
|
132
|
37
|
48
|
57
|
1
|
NOC for water connection in Industrial Area
|
30
|
23
|
-
|
-
|
-
|
-
|
| Goa Industrial Development Corporation |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Registration under The Goa State Incentives To Encourage Investments Scheme-Umbrella Scheme
|
-
|
45
|
33
|
-
|
-
|
-
|
Employee Subsidy Scheme
|
-
|
7
|
1
|
507
|
507
|
507
|
Interest Subsidy Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Financial Incentives for Certification and Intellectual Property Rights Reimbursement Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Incentives to Encourage Purchases from Local Suppliers Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Incentives to Industries for Training Prospective Employees Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Incentives to Green Investment Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
System for Incentive Schemes - Capital Subsidy Scheme
|
-
|
17
|
-
|
-
|
-
|
-
|
| Industries,Trade & Commerce |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application under R&D Reimbursement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Common Application form for Grant of Incentives under the IT Policy,Goa 2018
|
-
|
25
|
20
|
-
|
-
|
-
|
Land/Builtup Area Rebate Scheme
|
-
|
2
|
-
|
-
|
-
|
-
|
Lease Rental Subsidy Scheme
|
-
|
7
|
3
|
-
|
-
|
-
|
Capital Investment Subsidy Scheme
|
-
|
2
|
2
|
-
|
-
|
-
|
Registration & Stamp Duty Subsidy Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Registration of Startup
|
-
|
230
|
194
|
154
|
126
|
1
|
Application under Grant for incubation centers within educational institutes scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Application under Interest Subsidy Reimbursement scheme
|
-
|
4
|
1
|
253
|
253
|
253
|
Registration of Incubators
|
-
|
6
|
3
|
-
|
-
|
-
|
Application under Stamp Duty Reimbursement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Trademark Reimbursement scheme
|
-
|
5
|
-
|
-
|
-
|
-
|
Application under Technology Fellowship and Patent promotion scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Co Working Space/Incubators/Accelerators Subsidy scheme
|
-
|
15
|
2
|
154
|
155
|
153
|
Application under Prior Approval on R&D Expenditure
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Salary Reimbursement scheme
|
-
|
75
|
9
|
189
|
184
|
90
|
Application under Seed Capital scheme
|
-
|
57
|
13
|
-
|
-
|
-
|
Application under Skill Development Promotion scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under IPR Reimbursement scheme
|
-
|
3
|
-
|
-
|
-
|
-
|
Power Subsidy Scheme
|
-
|
4
|
1
|
-
|
-
|
-
|
Solar Power Subsidy Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Internet Subsidy Scheme
|
-
|
17
|
1
|
-
|
-
|
-
|
Salary Subsidy Scheme
|
-
|
16
|
5
|
-
|
-
|
-
|
Campus Recruitment Assistance
|
-
|
3
|
-
|
-
|
-
|
-
|
Patent Filing Reimbursement Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Quality Certificate Reimbursement Scheme
|
-
|
1
|
-
|
-
|
-
|
-
|
Market Support Scheme for Smaller Business Units(PRE APPROVAL)
|
-
|
-
|
-
|
-
|
-
|
-
|
Market Support Scheme for Smaller Business Units(REIMBURSEMENT)
|
-
|
-
|
-
|
-
|
-
|
-
|
Performance Linked Grant Scheme for Smaller Business Units
|
-
|
-
|
-
|
-
|
-
|
-
|
Interest Subsidy for Smaller Business Units
|
-
|
1
|
-
|
-
|
-
|
-
|
Lease Rental Rebate Scheme for Goan Diaspora
|
-
|
-
|
-
|
-
|
-
|
-
|
Capital Investment Subsidy Scheme for Goan Diaspora
|
-
|
-
|
-
|
-
|
-
|
-
|
Special Incentive Allowance Scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Certification Program for Goan IT Professionals
|
-
|
3
|
-
|
-
|
-
|
-
|
Employee Training Program for IT Units
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Reimbursement of Expenses for Startups Operating from Leased/Privately Owned Premises scheme
|
-
|
34
|
6
|
192
|
171
|
80
|
Application under Skill Development Fee Reimbursement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
Application under Matching Grant scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
| Information Technology, Electronics & Communications |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Inprinciple Approval
|
-
|
93
|
10
|
1
|
-
|
1
|
Unit Expansion
|
-
|
5
|
-
|
-
|
-
|
-
|
Register Business Grievance
|
-
|
4
|
-
|
-
|
-
|
-
|
| Investment Promotion Board |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Labour and Employment card
|
-
|
248424
|
203078
|
34
|
5
|
1
|
Integrated Returns
|
-
|
12915
|
-
|
-
|
-
|
-
|
Amendment for Shop & Establishment
|
15
|
555
|
432
|
29
|
9
|
1
|
Amendment for License of Contract Labour
|
15
|
195
|
172
|
34
|
17
|
1
|
Amendment for Inter State Migrant Workmen
|
15
|
28
|
11
|
52
|
20
|
7
|
Amendment for Establishment Employing Contract Labour
|
15
|
908
|
845
|
22
|
12
|
1
|
Amendment for Establishment Employing Migrant Labour
|
15
|
105
|
96
|
21
|
11
|
1
|
Notification of Vacancies (under Employment Exchange CNV Act 1959)
|
-
|
2560
|
2520
|
3
|
2
|
1
|
Online ER-I Returns
|
-
|
2414
|
-
|
-
|
-
|
-
|
Registration of Shop & Establishment ( FORM I [See rule 3,Statement under section 3(1) ] )
|
7
|
10657
|
7496
|
28
|
11
|
1
|
Registration of Establishment employing contract labour ( FORM I [ See rule 17(1) ] )
|
15
|
378
|
299
|
73
|
40
|
3
|
Grant of license for Contractor under inter-state migrant workmen ( FORM V [ See rule 7(2) ], FORM VI [See rule 7(3) ] )
|
15
|
250
|
191
|
62
|
36
|
1
|
Registration under Building and construction workers ( FORM I [See rule 23(1) ] )
|
15
|
290
|
193
|
110
|
59
|
1
|
Grant of license for Contractor under contract labour ( FORM IV [See rule 21(1) ], FORM V [See rule 21(2) ] )
|
15
|
1287
|
1005
|
63
|
33
|
2
|
Registration of Motor transport undertaking ( FORM I (See rule 4) )
|
-
|
18
|
4
|
140
|
140
|
140
|
Registration of Establishment employing migrant workmen ( FORM I [See rule 3(1) ] )
|
15
|
109
|
93
|
87
|
85
|
6
|
Renewal of Shop & Establishment ( FORM IV [See rule 6 ] )
|
7
|
41412
|
37465
|
21
|
9
|
1
|
Renewal of Grant of license for Contractor under contract labour ( FORM VII [See rule 29(2) ] )
|
15
|
4723
|
4222
|
54
|
30
|
1
|
Renewal Grant of license for Contractor under inter-state migrant workmen ( FORM IX [ See rule 14(2) ] )
|
15
|
470
|
413
|
49
|
23
|
1
|
Renewal of Motor Transport ( FORM I (See rule 4) )
|
15
|
165
|
130
|
150
|
138
|
8
|
Application for acknowledgement to advertise for recruitment or conduct/participate in Job Fair
|
-
|
427
|
280
|
1
|
2
|
1
|
| Labour & Employment |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Certificate for Verification of Weights & Measures and Its
|
-
|
-
|
-
|
-
|
-
|
-
|
License as Manufacturer of Weights or Measures
|
15
|
4
|
3
|
1
|
-
|
1
|
License as Dealers in Weights or Measures
|
15
|
9
|
6
|
36
|
29
|
23
|
License as Repairers of Weights or Measures
|
15
|
30
|
18
|
52
|
55
|
26
|
Registration of Manufacturers/Packer/Importer of packaged commodities
|
15
|
158
|
78
|
72
|
57
|
8
|
Renewal as Manufacturer of Weights or Measures
|
30
|
36
|
28
|
18
|
19
|
1
|
Renewal as Dealers in Weights or Measures
|
30
|
156
|
115
|
28
|
20
|
1
|
Renewal as Repairers of Weights or Measures
|
30
|
147
|
110
|
17
|
11
|
1
|
| Legal Metrology |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Trade Licence
|
-
|
-
|
-
|
-
|
-
|
-
|
Single application for Trade Licence and Labour
|
-
|
-
|
-
|
-
|
-
|
-
|
Application for Signage Licence
|
-
|
-
|
-
|
-
|
-
|
-
|
| Municipal Administration |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Birth Certificate(1971-to till date)
|
-
|
3
|
-
|
-
|
-
|
-
|
Death Certificate(1971-to till date)
|
-
|
2
|
-
|
-
|
-
|
-
|
| Planning & Statistics |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Consent to establish (Air & Water Act)
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate (Air & Water Act)
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to establish for residential complexes
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate for residential complexes
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to establish for restaurant/shacks/marriage hall
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate for restaurant/shacks/marriage hall
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to establish for fabrication
|
-
|
-
|
-
|
-
|
-
|
-
|
Consent to operate for fabrication
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for E-waste disposal
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for hazardous and other waste
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for plastic waste management
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorization for solid waste management
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorisation for biomedical waste treatment
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorisation for construction and demolition
|
-
|
-
|
-
|
-
|
-
|
-
|
Authorisation for battery waste treatment
|
-
|
-
|
-
|
-
|
-
|
-
|
Self Certification/Third Party Certification under Environment Registration
|
-
|
-
|
-
|
-
|
-
|
-
|
| Pollution Control Board |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Grievance registration
|
-
|
3192
|
2368
|
7
|
3
|
2
|
| Public Grievances |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Goa Telecom Infrastructure Policy,2020
|
30
|
314
|
182
|
52
|
36
|
27
|
Application for NOC for Road Cutting
|
30
|
54
|
1
|
62
|
62
|
62
|
Request for Water Connection
|
30
|
1098
|
449
|
96
|
73
|
1
|
| Public Works |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Sound Permission
|
5
|
392
|
366
|
2
|
2
|
1
|
Matriz Certificate
|
3
|
3002
|
2764
|
9
|
3
|
1
|
Domicile Certificate
|
5
|
2288
|
2158
|
7
|
5
|
1
|
Application for Gratuitous relief under natural calamity
|
15
|
143
|
141
|
1
|
1
|
1
|
Residence Certificate
|
5
|
563996
|
555312
|
3
|
2
|
1
|
Caste Certificate
|
10
|
157680
|
155208
|
7
|
4
|
1
|
Income Certificate
|
1
|
24092
|
23144
|
6
|
3
|
1
|
Divergence Certificate
|
5
|
40112
|
38881
|
4
|
3
|
1
|
Application for Partition of Land
|
-
|
145
|
39
|
284
|
200
|
158
|
Application for Conversion of land (Sanad)
|
-
|
2266
|
593
|
78
|
64
|
1
|
Application for issuance of digitally signed survey plan
|
-
|
31824
|
22769
|
6
|
2
|
1
|
Property Registration-Mutation
|
-
|
-
|
-
|
-
|
-
|
-
|
| Revenue |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Nomination application
|
-
|
5
|
-
|
-
|
-
|
-
|
| State Election Commission |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Birth Certificate(1914-1970)
|
-
|
242318
|
240218
|
-
|
-
|
-
|
Death Certificate(1914-1970)
|
-
|
6859
|
5325
|
-
|
-
|
-
|
Correction in Birth/Teor Certificate
|
-
|
742
|
694
|
-
|
-
|
-
|
Correction in Death Certificate
|
-
|
32
|
28
|
-
|
-
|
-
|
Marriage Certificate (1914- 2010)
|
-
|
7
|
-
|
-
|
-
|
-
|
| State Registrar |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Migration Certificate
|
-
|
200
|
94
|
6
|
4
|
1
|
| Technical Education |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Application for Registration of Hotel/GuestHouse/Homestay
|
90
|
6394
|
5230
|
1
|
-
|
1
|
Application for Registration/Renewal for Travel Agent
|
30
|
84
|
46
|
1
|
-
|
1
|
Application for Registration of Event
|
-
|
72
|
53
|
1
|
-
|
1
|
| Tourism |
Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
Registration of Child Care Institution under Juvenile Justice (Care and Protection for Children) Act 2015
|
-
|
11
|
-
|
-
|
-
|
-
|
Scheme for the Welfare of Children in Need of Care and Protection
|
-
|
13
|
-
|
-
|
-
|
-
|
Grant in Aid Scheme to provide Financial Assistance to the Mahila Mandal /Women's Self Help Group -Swawlamban
|
-
|
15
|
-
|
-
|
-
|
-
|
Shelter Home for Women
|
-
|
14
|
-
|
-
|
-
|
-
|
Master Trainers Registration -Swawlamban Scheme
|
-
|
48
|
-
|
-
|
-
|
-
|
Financial Incentives to Mothers who deliver a Girl Child (MAMTA) Scheme
|
-
|
177
|
3
|
238
|
238
|
238
|
Internship Scheme for students
|
-
|
98
|
42
|
7
|
180
|
1
|
| Women And Child Dev. |